Affects
- Planned21-Apr-2025 at 14:30:00Planned21-Apr-2025 at 14:30:00
Due to a bug in the software we are running on our route-servers in Frankfurt sessions are occasionally flapping. If you see a flap towards either route-server in Frankfurt please keep in mind this could be going on, service traffic is not affected (no causation or relation) by these flaps and they are not caused by forwarding problems in the platform, meaning all traffic exchanged is unaffected by these flaps.
The last such event happened on rs2 (185.0.27.254) on 12th of April at 20:57:29 (CEST).
At the mentioned date and time we will proceed to reload both route-servers, upgrading the software to a version we have tested this problem to no longer be present.
This maintenance will affect BGP sessions towards:
rs1-fra: 185.0.27.1, 2001:7f8:15e::1rs2-fra: 185.0.27.254, 2001:7f8:15e::254
For this maintenance no action is required from your side.
In case you have any questions regarding this maintenance, please let us know!
- Completed17-Apr-2025 at 9:00:59Completed17-Apr-2025 at 9:00:59
The problem also occurred on rs2-fra (at 10:54:31 CEST), which we have immediately updated in the downtime caused by the crash, keeping total downtime and unavailability of rs2-fra to an absolute minimum.
This means the maintenance will no longer proceed on the scheduled date and time as the work has been completed during the windows caused by the root problem.
In case you have any questions or feedback regarding this, please reach out to us.
- Planned15-Apr-2025 at 9:07:52Planned15-Apr-2025 at 9:07:52
The problem recurred twice on rs1-fra today, the second time the problem occurred we proceeded to finish the maintenance in the 'window' caused by the crash.
rs1-fra will no longer need attention and sessions will be stable from now on out.